Supermicro Server by Throughwave Thailand

Pacific Tech (Thailand) รับสมัคร Support Enginer ด่วน!

We are looking for a Support Engineer to provide enterprise-level assistance to our customers.

Support Engineer responsibilities include resolving network issues, configuring operating systems and using phone and remote desktop connections to provide immediate support and on-site support. For more complex problems that require nuanced instruction, you will contact clients via phone and/or provide clear, written instructions and technical manuals.

Ultimately, you will be a person our customers trust. They will rely on you to provide timely and accurate solutions to their technical problems.

Responsibilities

  • Install/Configure networking equipment.
  • Document for project sign-off.
  • Phone/Email/On-Site support for enterprise-level assistance.
  • Communication and follow up the task withy persons outside organization.
  • Document technical knowledge in the form of notes and manuals.
  • Submit services report to customer/partners.
  • Complete work schedules and manage calendars.
  • All related tasks which may be assigned at management discretion.

Requirement:

  • Hands-on experience with computer network environments.
  • Be trained for computer network and related course.
  • Good understanding of computer network.
  • Ability to diagnose and troubleshoot basic technical issues.
  • Excellent problem-solving and communication skills.
  • Ability to provide step-by-step technical help, both written and verbal.
  • Additional certification in networking or similar technologies is a plus.

Qualification:

  • Thai Nationality.
  • Bachelor degree in Computer Engineering, IT Engineering, or related field.
  • Minimum 1 years of experience and fresh graduated also welcome.
  • Good command in English with computer literacy.
  • Strong in problem solving skills.
  • Working hour (Monday-Friday) 09.00-18.00

Apply by e-mail stating detailed resume (English format),

expected salary and include a recent photograph to:

Pacific Tech (Thailand) Co., Ltd.

128/385 35th Floor Phayathai Plaza Building, Phayathai Road

Ratchathewi, Bangkok Thailand 10400

Contact: Khun Athiwat Wongkhumjun

Mobile: 085-030-9696

E-mail: athiwatw@pacifictech.com.sg

Please visit our web site: http://www.pacifictech.com.sg/

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