Pacific Tech (Thailand) รับสมัคร Support Enginer ด่วน!

We are looking for a Support Engineer to provide enterprise-level assistance to our customers.

Support Engineer responsibilities include resolving network issues, configuring operating systems and using phone and remote desktop connections to provide immediate support and on-site support. For more complex problems that require nuanced instruction, you will contact clients via phone and/or provide clear, written instructions and technical manuals.

Ultimately, you will be a person our customers trust. They will rely on you to provide timely and accurate solutions to their technical problems.

Responsibilities

• Install/Configure networking equipment.
• Document for project sign-off.
• Phone/Email/On-Site support for enterprise-level assistance.
• Communication and follow up the task withy persons outside organization.
• Document technical knowledge in the form of notes and manuals.
• Submit services report to customer/partners.
• Complete work schedules and manage calendars.
• All related tasks which may be assigned at management discretion.

Requirement:

• Hands-on experience with computer network environments.
• Be trained for computer network and related course.
• Good understanding of computer network.
• Ability to diagnose and troubleshoot basic technical issues.
• Excellent problem-solving and communication skills.
• Ability to provide step-by-step technical help, both written and verbal.
• Additional certification in networking or similar technologies is a plus.

Qualification:

• Thai Nationality.
• Bachelor degree in Computer Engineering, IT Engineering, or related field.
• Minimum 1 years of experience and fresh graduated also welcome.
• Good command in English with computer literacy.
• Strong in problem solving skills.
• Working hour (Monday-Friday) 09.00-18.00

Apply by e-mail stating detailed resume (English format),

expected salary and include a recent photograph to:

Pacific Tech (Thailand) Co., Ltd.

128/385 35th Floor Phayathai Plaza Building, Phayathai Road

Ratchathewi, Bangkok Thailand 10400

Contact: Khun Athiwat Wongkhumjun

Mobile: 085-030-9696

E-mail: athiwatw@pacifictech.com.sg

Please visit our web site: http://www.pacifictech.com.sg/