Job Responsibilities

• Provide post-sales customer service support / troubleshooting support through email/phone/chat to the client’s B2B customers
• Support advertising customers and deliver consultative support
• Perform data analysis to improve advertising customer experience
• Gather client and partner feedback to enhance ad products and the customer experience

Requirements

• Experience in customer service and sales (B2B or B2C)
• Speaks excellent English and Thai to liaise with Thai-speaking clients
• Basic understanding of the online advertising space
• Strong communication skills, consultative and convincing in your arguments
• Self-motivated, with the ability to prioritize your own work in an organized manner
• Energetic individuals, with integrity and aspiration