Position: IT Operation Support
- Thai nationality only
- Perform system operation task such as monitoring status of system, network, application, and backup system at both Primary and Secondary sites.
- Act as first level support and call centre for any incident occur in the production service.
- Troubleshoot hardware and network
- Attend to customer queries by phone and emails.
- Monitor and escalate to next level support whenever system threshold exceeded
- Travel to data centre within Bangkok for on-site support.
- Any other tasks assign by management.
- Bachelor’s Degree in Computer Science or related field.
- Minimum 1-3 years working experience in data centre solution
- Understanding of IT Operation support, service level, incident & problem management process
- Basic knowledge of the following platform and tools would be an advantage, the more the better.Work on rotating shift and flexible to change shift if needed.
- IBM P-series and X-series platform,
- Hitachi Database,
- Oracle Tuxedo,
- Symantec Netbackup
- BMC and etc.
- Work on rotating shift and flexible to change shift if needed
- Knowing banking or financial system is an advantage.
- Good command of written and spoken English
Please apply your resume to me at Anyarat@thaipaymentnetwork.co.th or contact tel. 662-0179900.