Responsibilities:
- Install, configure, and maintain OT systems, including machinery, sensors, PLCs,…
- Address technical support requests and troubleshoot OT system issues.
- Test, monitor, and report on performance and security issues related to OT systems.
- Ensure compliance with safety rules and procedures for operating and maintaining OT systems.
- Install, configure, and maintain network systems, hardware, and software in an industrial environment.
- Provide technical support and troubleshoot end-user computing, software, and office applications.
- Monitor and maintain network security systems.
- Participate in system upgrade projects and deploy new technology solutions.
- Detect and diagnose OT and IT system issues and take necessary corrective actions.
- Plan and execute regular maintenance activities for system stability.
- Monitor and report on system performance and operational capabilities.
- Propose and implement improvements and upgrades to enhance performance and reliability.
- Provide guidance and training to users on efficient and safe utilization of OT and IT systems.
- Create instructional materials and support users in troubleshooting issues.
- Monitor the performance and operational capabilities of OT and IT systems.
- Report issues, incidents, and implemented solutions to management and relevant stakeholders.
- Propose and implement improvements and upgrades to enhance performance and reliability.
Qualifications:
- Bachelor’s degree in Information Technology or related fields.
- Experience working in technical support for OT and IT systems in a manufacturing environment.
- Understanding of operational devices and applications in OT systems such as machinery, sensors, PLCs,…
- Knowledge of computer networks, operating systems, hardware, and software.
- Familiarity with safety and security procedures in operating OT and IT systems.
- Problem-solving and analytical skills.
- Excellent communication and interpersonal skills with end-users.
- Time management and prioritization skills.
- Proficient in both written and spoken English.
- Willingness to work on shifts and meet urgent job requirements when necessary.
Apply now : https://criterionasia.vincere.io/careers/job/32208/it-infrastructure
Contact us : https://criterionasia.com/