As part of the Seven Peaks family, you will join a team of 80 professionals from 20+ different countries at our brand-new office facilities in central Bangkok (The Parq, MRT Queen Sirikit).
Job Description:
- Responsible for Service Delivery for particular clients, especially extension or outsourcing engagements
- Serve as project coordinator for fixed cost projects as necessary
- Point of Contact for client and other stakeholders
- Understand, document and onboard delivery team members to client specific processes and communication requirements
- Build healthy and positive relationships with clients and delivery team to ensure the retention of both
- Confer with client and delivery team to surface and resolve problems or escalate to appropriate parties
- Prepare weekly project status reports by collecting, analyzing, and summarizing information and trends
- Responsible for engagement financials and cost management
- Responsible for tracking resource time and ensuring correctness and completeness of timesheets and Book-to-Bill according to the scope of work.
- Ensure adherence to budget, schedule, and scope of work.
- Responsible for planning and resource allocation to ensure delivery team has the right capabilities and that scaling the team or replacing team members are handled seamlessly.
- Responsible for risk management and to escalate issues to project executives or management when necessary
- Change management process and communication (internal and external)
- Continuous improvement initiatives for the client
Qualifications:
- Thai Nationality
- Fluent in written and spoken English
- 3-5 years of Project Management/Service Delivery management experience in IT Consulting Firm or in Tech/IT
- Some experience dealing with corporate clients is a must
- Outstanding communication and coordination skills
- Experience working in a multinational environment
Perks and Benefits:
- 10(15) days annual paid vacation
- Flexible working hours
- health insurance
- Life insurance
- Free Lunch every Tuesday and Thursday
- Provident Fund
- Learning Support
- An office in the heart of Bangkok, directly connected with MRT Queen Sirikit Station
- International work environment with over 16 different nationalities in the team
- Working with a wide and interesting portfolio of clients in SEA and globally
- Help with the international relocation, VISA and work permit process from start to finish
- Opportunity to visit events and conferences
- Standard perks such as free drinks and snacks in the office, team activities, trips and great parties
To apply this position, please send us your resume to: jobs@sevenpeakssoftware.com