Position Technical Engineer
Job Description
- Perform installation, configuration and tuning system products both hardware & software products
- Provide both remote and on-site services
- Identify and solve the technical problems
- Prepare the scope of works for the proposed services
- Prepare the documents about project (e.g. project plan, user acceptance test, system document)
- Act as technical lead for project implementation by managing and coordinating services delivered by external partners
- Work with the technical consultants to do the demonstration or “Proof Of Concept”
- Rotate to work as technical consultants sometimes
- Demonstrated ability to coordinate with colleagues at multiple levels
- Decide on appropriate resolution to incidents / problems
- Escalate issues to supervisor if incident / problem cannot be resolved with scope of responsibility
- Liaison with APAC Technical Assistance Center (TAC)
- Perform other related duties as required
- Working experience using any storage or cloud platform is an advantage
Qualifications
- Good operating system knowledge such as Windows Server Linux, Unix AIX and VMware vSphere , MS Azure
- Strong knowledge of the following in one of the following
- Servers & Storage products ( Dell EMC,Huawei )
- Hyperconverged Infrastructure
- Storage related software solutions
- System management software
- Backup and Recovery Solution (Backup Exec , Net Backup , Veeam)
- Virtualization System (VMware, Microsoft, Citrix)
- Experience in implementing the large system infrastructure project
- Technical certifications in related solutions and/or other technical certifications will be an advantage
- Good oral and written communication skills in English
- Strong analytical and problem solving skills
- Highly adaptable and efficient, quick learner
- Entrepreneurial spirit and a self-starter
- Collaborative working style and team-player attitude
- Valid and relevant Huawei storage (HCIA HCIP), Dell storage (DCA DCS) ,Netapp storage (NCDA NCSIE) or other relevant programs an advantage
สนใจสมัครส่งResumeได้ที่ yaowaret_n@synnex.co.th Mobile 090-9805255